Red Roof Inn PLUS+ West Palm Beach

I was unable to utilize the reservation because the dates on the reservation were incorrect through Bookings.com. However, the woman at the front desk was extremely nice. When I discovered the reservation dates were incorrect she kindly told me I needed to contact Bookings.com to change the dates and provided me with the number to Bookings.com. After a long and disappointing call with Bookings.com, where I was told they would not adjust the dates of the reservation nor would they cancel the reservation, she was kind enough to provide me with the hotel manager's number. The desk clerk informed me they have had many issues with Bookings.com and if I wanted to dispute the reservation with Bookings.com, they would support that dispute. I have submitted a dispute with Bookings.com and hope they will provide a refund. My name is Karen Thorpe my reservation number was 3379220964. The dates on the reservation were Feb. 19-20 but the dates needed were Feb. 11-12.

Clean and comfortable hotel alittle older hotel but they went out of their way to make it a great stay for us they heated the pool (by request) just so we could swim and enjoy our time there

The hotel room was a great size, its was a clean room. The front desk staff was helpful and friendly. The ac worked great and best of all it was great price.

I was on the way from Miami to Orlando and had to stop to rest and sleep. Beds were very comfortable, rooms are quiet and clean. We loved it!

The location of the property is very close to the interstate. Check in was a smooth process. The staff was very nice.